Terms of Service

1. Scope of Services

Provider agrees to deliver private, one-on-one sessions as selected by the Client. The specific package, session volume, and investment amounts are dictated by the package purchased at checkout.

2. Package Commitment & Expiration

To foster therapeutic momentum and consistent progress, all prepaid packages carry strict expiration timelines starting from the exact date of purchase:

• 6-Session Packages: Expire exactly 3 months from purchase.
• 12-Session Packages: Expire exactly 6 months from purchase.
• 20-Session Packages: Expire exactly 9 months from purchase.
• Single Sessions: Must be scheduled and utilized within 30 days of purchase.

Any sessions remaining unused past these expiration milestones will be permanently forfeited by the Client. No extensions will be granted except under extreme, documented medical emergencies at the sole discretion of the Provider.

3. Fees, Payments, and Chargebacks

Client agrees to pay the full package rate upfront or adhere to any agreed-upon installment plans. All fees must be cleared prior to booking sessions. By checking the acceptance box or purchasing a package, the Client agrees not to initiate any credit card disputes or chargebacks with their financial institution for services rendered or for packages subject to the refund terms below.

4. Cancellation and Rescheduling Policy

• Client must provide at least 24 hours' notice to reschedule or cancel any confirmed session.
• Cancellations made with less than 24 hours' notice will result in that session being fully deducted from the package balance.
• Arriving more than 15 minutes late to a scheduled session will be treated as a no-show; the session will end at its originally scheduled time, and the session credit will be deducted.

5. Refund Policy

Committing to a package represents a mutual commitment to your growth and blocks out scheduling inventory.

• Full Refunds: Eligible within 72 hours of purchase, provided zero sessions have been conducted.
• Partial Refunds (Mid-Package): If a package must be terminated early due to unresolvable circumstances, any refund will be calculated by reverting utilized sessions to the standard, non-discounted Single Session rate of $111 per session. The Client will be refunded the remaining balance after deducting used sessions at the $111 rate.

6. Nature of the Relationship

Client understands and acknowledges that while coaching and therapy can be deeply transformative, results depend entirely on individual engagement, work, and medical variables. Provider makes no guarantees regarding specific behavioral, mental health, or financial outcomes.

7. Confidentiality

All information shared during sessions will be held in the strictest confidence, except where disclosure is mandated by law (e.g., immediate threat of harm to self or others, or suspected abuse of a minor or vulnerable adult).

1. Payment Schedule

2. Card Authorization and Failed Payments

Client explicitly authorizes Provider to automatically charge the credit card on file for each installment on its scheduled due date. If an automatic payment fails, Client will have 48 hours to provide a valid payment method.

3. Suspension of Services

If a payment remains unpaid past 48 hours, all upcoming sessions will be immediately paused and removed from the calendar. Access to future bookings will be restored only after the account balance is brought current.

4. Obligation to Complete Payments

A payment plan is a financing convenience, not a pay-as-you-go subscription. Client remains legally obligated to complete all scheduled payments for the entire package purchased, regardless of whether they choose to use all the sessions.